Interpersonal intelligence: building employees’ abilities to relate and work well with others
Topic ID
E9
Duration
1 hour
Audience
Employees
Topic Description
Interpersonal intelligence, also known as social intelligence, is the ability to understand and navigate social situations effectively. In the workplace, strong interpersonal skills can be a valuable asset, leading to improved communication, collaboration, and overall job performance. Developing interpersonal intelligence can not only enhance work relationships but also lead to personal growth and improved well-being.
Learning Outcomes
- Being personal
- Different types of work relationships
- Professional relationship fundamentals
- Being a Better Communicator
- Communication styles
- Improving communication
- Empathy
- Empathy in professional relationships
- Conflict
- Common sources of conflict
- EAR method
- Giving effective feedback
- Trust and Collaboration
- Managing a difficult relationship
- Reminder of Lyra support
Disclaimers
Standard duration for most topics is 1 hour. Listen-and-learn sessions can be hosted online or in-person by client organisations. Topics may be adapted upon enquiry.