Basic counselling skills (for non-counsellors)
Topic ID
E17
Duration
1 hour
Audience
Employees
Topic Description
Counselling skills are essential for building strong and effective relationships, whether in a professional counselling setting or in everyday interactions with colleagues, friends, and family members. Developing a basic understanding of counselling skills can help you to communicate more effectively, build trust, and establish meaningful connections with others. In this comprehensive and interactive training, our expert trainer will provide you with the tools and strategies you need to develop basic counselling skills.
Learning Outcomes
- Understanding the basics of counselling
- Counselling tools
- Active listening
- Empathy
- Questioning and probing
- Basic problem-solving
- Offering appropriate support
- Reminder of the process
- Reminder of Lyra support
Disclaimers
Standard duration for most topics is 1 hour. Listen-and-learn sessions can be hosted online or in-person by client organisations. Topics may be adapted upon enquiry.