How we work
We strive to be better. Together
Overview
Lyra Wellbeing’s core sales pitch team and sales administration team provide extensive pre-sales, sales, and post-sales support to channel partners and brokers.
These teams consisting of executive and senior Lyra representatives support channel partners and brokers with product training, client pitches, global service delivery, processing work orders, and activating clients across all countries.
Pre-sales
The Lyra Wellbeing sales team will provide extensive product training and sales collateral which includes a standard pitch deck, product brochures, proposal templates, pricing calculators and operational supporting documentation.
Additional support will also be provided in responsive sales, clinical, and operational teams.
During sales
The Lyra Wellbeing sales team will provide support with pricing queries, ongoing training and RFP support where required. Our partnership and ability to support will also be demonstrated with global service delivery.
Post sales
The Lyra Wellbeing sales administration team will ensure a seamless client activation process across all countries while a Lyra Global Account Manager provides support with implementation, marketing, activation, and reporting.
Affiliates
Lyra Wellbeing offers employee wellbeing support in 155 countries around the world, working alongside a network of professional healthcare affiliates in order to provide the best care possible. Lyra affiliates work on a contractual basis, meaning they are able to decide the type of cases they accept, how many hours they work, and their working hours.
This flexible arrangement allows affiliates to work with a diverse range of interesting cases and challenges, within the goal-orientated EAP model. Lyra and its partners are on hand to provide ongoing supervision and support, along with a number of training and development opportunities throughout the year.
Global footprint
Lyra operates across 6 continents, partnering with more than 2,400 companies to care for over 17 million employees. Whilst our reach is global, our service always remains local.
Lyra Wellbeing is the only advanced EAP that combines a strong local presence with practical and commercial knowledge of their operational regions.
Local account managers and clinicians understand the linguistic, cultural, financial, and legal intricacies of the organisations they serve, delivering uniquely localised care to a consistent global standard.
