Company
We are a leading global provider of EAPs, health and wellbeing services, and critical incidents support.
Global expertise, local knowledge.
Lyra Wellbeing operates across 6 continents, partnering with more than 2,400 companies to care for over 6.5 million employees. Whilst our reach is global, our service always remains local.
Overview
Lyra Wellbeing is the only advanced EAP that combines a strong local presence with practical and commercial knowledge of their operational regions. Local account managers and clinicians understand the linguistic, cultural, financial, and legal intricacies of the organisations they serve, delivering uniquely localised care to a consistent global standard.
6 Continents of operations
We are an established and truly global company and a pioneer in employee assistance.
6.5 Million employees
Lyra has developed the most effective way to protect one of the most important assets of your business – your employees.
Why Lyra?
Quality of care
Lyra achieves its unrivalled quality of service through rigorous clinical recruitment processes and constant user feedback. Every clinician has a master’s level qualification and over 5 years of counselling experience in a workplace-related role. We employ stringent measurement against the four domains of quality, client experience, effectiveness, accessibility, and timeliness to constantly achieve global best practices.
Security
Confidentiality, data security, and privacy protection are key to our success. Our strict guidelines on global standards of ethics and data protection mean employees can feel secure in the knowledge that all aspects of their user journey are completely confidential.
Customised services
Your Lyra Wellbeing service will be unique to your business needs and budget. We provide bespoke solutions that perfectly match the needs of the business and its employees currently. A constant review process ensures we adapt, grow, and develop your service with you as required.
Innovation for human connnection
Lyra believes that to proactively care for a workforce, digital innovation can complement meaningful, personal connections. Technology has extended our capabilities and allowed for significantly more opportunities for users to engage. At the same time, our intelligent triage system quickly identifies when individuals would benefit from a more human connection.
Technology oriented approach
As a forward-thinking company, we believe in offering technology solutions without losing meaningful personal connections.
Omnichannel point of access
Our programs and services are accessible via secure chat, webinars, video, voice calls and mobile applications.
Leadership team
ANDREW DAVIES
Chief Executive Officer
LINDSAY WEST
Chief Commercial Officer
WIEBKE WELGEMOED
Chief Operating Officer
FARZANA SADER
Business Intelligence Officer
